Reviews for SPOOR AND CO, RUSHDEN
5/5 from Gemma
2 years ago
2 years ago
Beyond Exceptional!! I do not have enough positive adjectives in my vocabulary to describe Kate and her team's service throughout our challenging house move. Kate worked tirelesly - way out of working hours, to help us meet the difficult deadlines we were put under, after we experienced several pull outs from houses we were purchasing.
Fabulous communication, instant replies from Kate, Fiona or other team members and a real strong sense of personal service, Kate really cared about the outcome of our tense situation.
I really don't know what we would've done without her during this time, she went way above and beyond her role of work to turn it around on time for us. Thanks again for everything Spoor and Co!
5/5 from James
3 years ago
3 years ago
Really great advice from a genuinely independent business. Extremely efficient and knowledgable staff with real quality in depth. Thoroughly recommended
5/5 from Rushden
3 years ago
3 years ago
These guys acted for our commercial property purchase and were faultless
Smooth transition from start to finish with a very thorough inspection of the agreements
5/5
3 years ago
3 years ago
I have used Spoor and Company on many occasions they will always help you as much as possible to help I would say definitely one of the best
5/5 from Isabel
3 years ago
3 years ago
Really great service. Helped us to quickly navigate through a tricky sale where the buyers solicitor was horrendous. Provided regular updates and was always willing to spend the time to walk us through our concerns
5/5 from James
3 years ago
3 years ago
Really good service. Felt they are on my side and made a stressful situation less so. Gave good advice and recommendations in how to mocr forward. Trusted company.
1/5
3 years ago
3 years ago
Do not use!!! They are extremely slow. Will ignore your emails, refuse to take your calls, if you want to be able to move in a decent timeframe, that just isn’t going to happen - currently sat waiting after 6 months and still haven’t been close to exchanging. I’ve never dealt with such unprofessionalism, they are completely negligent. Had to chase constantly from the time we decided to go with them, started off before signing amazing very quick responses, to now going weeks chasing with no answers. It just seems they simply do not care and everything will be done in their time which by their time, always shifting the blame onto others and can’t simply pick up the phone or respond to emails. Appalled by this whole experience. My next step is going to the legal ombudsman to file a complaint about the abysmal service.
5/5 from Paulette
3 years ago
3 years ago
Fabulous Service!
Professional, helpful, supportive and everything you need during this stressful time. Don’t hesitate if you need a conveyancing service, stop and look no further. Can not rate Kate & Fiona highly enough!
Second time of using and will go nowhere else from now on.
1/5
3 years ago
3 years ago
My experience of customer service has been really bad, i have sent numerous emails just asking for an update as they have not given me any timescale, every email has been ignored, if i call for an update I'm told i will get a call back, twice in one day was told i would definitely get a call back but no call back. I have been very patient i haven't been one of those people constantly ringing and emailing. I'm made to feel like a nuisance when i call, very disappointed.
5/5 from Mark
6 years ago
6 years ago
Great company, Kate and the Spoor team did a fantastic job for me when I was buying my new house. The price they quoted was very competitive, they were efficient, informative, and professional. GOOD WORK and a big thank you for all your help.